Support

Velorific is a small independent project. If you run into a problem, have a question, or want to give feedback, email the address below and you will get a real reply from a real person — usually within a few working days.

Before you email

A lot of common questions are covered inside the app:

• How the calorie target is calculated → Dashboard header → ⓘ "How Velorific works"
• Connecting Strava → Settings → Integrations → Strava
• Connecting TrainingPeaks → Settings → Integrations → TrainingPeaks
• Adjusting your TDEE, deficit, or macro targets → Settings → Goals
• Logging or editing weight → Settings → Weight log

Reporting a bug

When emailing about a bug, it helps to include:

• A short description of what you did and what you expected to happen.
• The platform you were on (iOS app version, or web browser and version).
• A screenshot if the problem is visual.
• The rough time the problem happened (so the server logs can be matched).

Account and data

You can delete your account from the iOS app at Settings → Account → Delete My Account, or by emailing adam@velorific.com from the address associated with your account. Retention after deletion is covered in the privacy notice.

Third-party services

Velorific uses Strava, TrainingPeaks, and Anthropic. For questions about those services themselves (not how Velorific uses them), contact the provider directly.